Terms & Conditions

Please read carefully the following terms and conditions before using and purchasing a print or design from www.nirvana-designs.com

Payment Policy

Accepted form of payment on this website is Paypal. If you do not have a PayPal account, you can use your Credit and Debit Cards to make the payment through PayPal. The reason why we use PayPal is to keep your payment information and transactions secure. Please note that 13% tax will be added to the price listed on each item. Note that we do not accept cheques, money orders, or wire transfers.

Cancellation, Exchange & Refund Policy

Once you place an order, it will not be cancelled, refunded or exchanged under any circumstances.

Shipping Policy

PROCESSING AND SHIPPING TIMES
We typically ship unframed prints (4″x6″ to 24″x36″) within six business days from the time of payment – occasionally it can take us longer if we have a big surge in our volume of sales, but often times it is quicker (during the Holidays, we will post our holiday shipping deadlines on our homepage). Framed prints are made-to-order and take 2-3 weeks before they are ready to ship. You will be notified via email when your order ships – please see Shipping Times below for transit estimates (which indicates how long your order is estimated to take to get delivered to you once we get it shipped). We’re a small operation–we really appreciate your patience!

CANADA TRANSIT TIMES
Framed/Unframed Prints (4″x6″ to 24″x36″) –
Standard Shipping: Estimated to take 1-5 business days from the date of shipment depending on what province you’re in.
Tracked Packet: Estimated to take 1-4 business days from the date of shipment depending on what province you’re in.
Express: Estimated to take 3 business days from the date of shipment.
Priority: Estimated to take 1 business day from the date of shipment.

USA/UK TRANSIT TIMES
Framed/Unframed Prints (4″x6″ to 24″x36″) –
Standard Shipping: Estimated to take 10-14 business days from the date of shipment depending on what state you’re in.
Tracked Packet: Estimated to take 3-6 business days from the date of shipment depending on what state you’re in.
Express: Estimated to take 3 business days from the date of shipment.
Priority: Estimated to take 1 business day from the date of shipment.

ALL OTHER COUNTRIES TRANSIT TIMES
Framed/Unframed Prints (4″x6″ to 24″x36″) –
Standard Shipping: Estimated to take 10-14 business days from the date of shipment depending on what state you’re in.
Tracked Packet: Estimated to take 6-8 business days from the date of shipment depending on what state you’re in.
Express: Estimated to take 3 business days from the date of shipment.
Priority: Estimated to take 1 business day from the date of shipment.

We ship our products using Canada Post. We will include a tracking number for the items only when “Tracked Packet”,Express” or Priority” shipping option is purchased.

INTERNATIONAL SHIPPING – DELAYS, VERIFICATION, DUTIES AND FEES
PLEASE NOTE that customers are responsible for all international customs and duty fees. These are in addition to, and not included in, the cost of shipping and are incurred at the time of delivery. We are not able to calculate how much these fees might be, should they occur. You should inquire with your local customs agency for more information and assistance in this area. Returns will not be accepted due to customs fees. We are not able to mark items as “gift.”

We have a very high success rate with Canada Post for international orders, but sometimes there’s an order that has problems (gets held up at customs, lost on a boat, or thrown away by foreign posts). Once we drop an international shipment to the post office, it is out of our hands and there’s no way for us to find it should it get lost. Because our success rate is so high, we continue to sell internationally, even though there are circumstances where a few orders have difficulty–if your order is one that is delayed or lost in transit, please notify us so we may resolve the issue according to our policies.

For our international customers’ protection we may need to verify additional details regarding billing and shipping information, and may need to place conditions on the method of payment used. Orders may be rejected if we cannot verify information to our satisfaction. If we require additional information, we will be in contact with you at the email address you provide.

PLEASE NOTE
The above times are all estimates from our shipping carriers. Nirvana Designs is not responsible for service transit time. Transit times are provided by the carrier (Canada Post or FedEx) and may vary with package origin and destination, particularly during peak times. And please keep in mind that shipping times are only estimates on how long your order will be in transit to you, and do not include the time it takes us process your order (as explained above).


Website Usage Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern this websites relationship with you in relation to this website.

The term us or we refers to the owner of the website. (Nirvana Designs)

The term you refers to the user, buye or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


Privacy Policy

We have established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (the customer) online.

Consent for Collection, Use and Disclosure

Your use of this site and/or your registration for products and services here constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this website.

Accountability

We collect, at the time of your registration and your sign-on to its web site, certain “personal information” (information that personally identifies you) including but not limited to your name, email address, and information about IP address. We take responsibility for your personal information to ensure compliance with the principles in this Privacy Policy.

Purposes for Collecting Personal Information

We collect and use personal information for the following Identified Purposes:

  • To understand customer needs regarding our services.
  • To develop and provide our web site and our products and services for our customers.
  • To fulfill your requests for products, services or information.
  • To communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available.
  • To allow customers to access limited-entry areas of our site.
  • To personalize some of our services and products for you and to deliver targeted advertisements and offers.
  • To protect the services, products or rights of – including but not limited to the security or integrity of our website.
  • To identify and resolve technical problems concerning our site, products and services.

We also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

Limiting the Collection of Personal Information

We limits our collection of personal information to only that information which is necessary for the Identified Purposes. We do not direct our site to, nor does it knowingly collect any personal information from children under the age of thirteen.

When you visit the our web site, a cookie may be placed on your computer or the cookie may be read if you have visited the our web site previously. We use cookies to allow us to determine which products and services you have already purchased/interested in, so that we do not provide redundant information to you, If you choose to not have your browser accept cookies from the our web site, you may not be able to view all the text on the screens, or to experience a personalized visit, or to subscribe to certain service and product offerings on our web site.

Disclosure, Processing and Retention

We do not sell, rent or disclose your personal information to anyone else.

Security Safeguards

We will use reasonable efforts to protect customers


Opt-in Process

Nirvana Designs uses double opt-in process to add interested website visitors to our email list. We follow this double opt-in process to confirm and then reconfirm by sending you a confirmation email to ensure that you are interested in receiving our newsletters and promotional emails. This is in alignment with the CAN-SPAM Act. All our newsletter and promotional email provides you with the option to unsubscribe and change your subscription options. Nirvana Designs should not be held liable for any damage or law suits arising in connection with the subscription service offered on this website. Please read our terms and conditions before you sign up for our services.